When can I have a gender scan?

We can perform gender scans from 15 weeks. Please do not book before this as sexing is not possible before this time. 


What happens if you cannot get clear images of my baby?

Every effort will be made to get clear pictures of your baby.  If the baby is in a position that makes it difficult to get images we will ask you to move around or empty your bladder to encourage the baby to change position. Failing that we will arrange a rescan at a time suitable for you.


Do I still need to attend my hospital scans?

YES! it is very important that you attend your hospital scans and private scans should NEVER take the place of your NHS scans


What is you find something unexpected at my scan?

Sonographers at Scan My Baby are fully trained and qualified with at least postgraduate certificate in Medical ultrasound from Teesside University. Sonographers aee currently working in NHS hospitals and therefore very experienced in performing obstetric scans. If they have any concerns they will discuss their findings with you and ensure that you are referred to the correct health care professionals (eg  Fetal medicine consultant, maternity assessment units or Early Pregnancy units)

Please note the main focus of our scans is not to complete a full anomaly check and that this must be carried out at your NHS hospital.

What will happen when I come for my appointment?

When you arrive at D.R.S Medispa please press '2' on the intercom keypad to alert us of your arrival. We will then open the door for you and ask you to take a seat in the comfortable and relaxing waiting area where the sonographer will come to greet you and escort you to our private scan room. You will be asked to read and sign a consent form and be given the opportunity to discuss the scan and ask any questions. We will then take payment for your scan (we accept cash and all major credit cards). Then it's time to lie back and watch your baby on our large screen! 


How should I prepare for my scan?
If you are coming for an Early pregnancy or Gender scan please arrive with a full bladder. Drink 1 - 2 pints of water prior to your scan appointment. If you are coming for a 4D or Growth scan you do not need to attend with a full bladder


Should I bring my maternity notes?
Yes please! If you have handheld notes please bring them along with you. If you have your notes on an app please make sure that you have access to this. This is especially important if attending for a scan that includes growth measurements. If you attend without your notes we might not be able to perform your scan 

Is ultrasound scanning safe?
Provided the ultrasound service on offer is being operated to the required guidelines, there are no contraindications for first line ultrasound scans. Since ultrasound is not an ionising radiation such as x-ray, there are also no known hazardous effects associated with multiple first line scans, again provided the service is operated to recommended guidelines. The safety of diagnostic ultrasound continues to be researched and monitored by the relevant professional bodies.


When and how do I get my results from my private ultrasound scan?
Your scan results will be given to you at the end of your scan appointment in a clear written format with supporting images.


What should I do if I am unhappy about the service I have received?
We welcome any feedback and would always encourage you to tell us if you are unhappy with the service that you have received. This is welcomed in person, by telephone, email or via our social media pages. Should you wish to make a formal complaint please contact elizabeth@scanmybaby.co.uk. All complaints will be dealt with in a timely manner. Complaints policy is available on request